Residential Services

Residential Service (RG-1)

-        The Residential Service Rate is designed as NWE’s “basic” residential rate for customers who live in town.  It is available to all urban residential single-phase customers for ordinary household purposes.

-        Residential Customers are billed an energy charge based on their kilowatt hour usage (kWh) in a billing period plus a monthly customer charge.  

Residential Time-of-Day Service (RG-2)

-        The Urban Residential Time-of-Day Service Rate is designed such that the rate paid per kWh is lower or higher, depending on when the energy is used.  Customers choosing to be served on this rate schedule must remain on it for a minimum of a 12 month period.

-        Time of Day urban residential customers are billed for their on peak usage. (Electricity used during the day) and for their off peak usage (Electricity used during the late night and early morning hours as well as on the weekend.)  Because of the lower cost associated with the off-peak hours, this rate can offer significant savings to customers who can be flexible with their energy use.  

Rural Residential Service  (FG-1)

-        The Rural Residential Service Rate is designed as NWE’s “basic” residential rate for customers who live out of town.  This rate will be applied to all rural residential and farm customers for lighting, ordinary household purposes and power as needed for farm uses.  A customer’s load may not exceed 10 horsepower individual-rated capacity without utility permission.

-        Rural Residential Customers are billed a monthly energy charge based on their kilowatt hour usage (kWh) plus a monthly customer charge.  

-        The Rural Residential Time-of- Day service is designed for all customers who qualify for the FG-1 rate (above).  Customers choosing to be served on this rate schedule must remain on it for a minimum of a 12-month period.

-        Time-of-Day rural residential customers are billed for their on- peak usage. (Electricity used during the day) and for their off- peak usage (Electricity used during the late night and early morning hours as well as on the weekend.) Because of the lower cost associated with the off-peak hours, this rate can offer significant savings to customers who can be flexible with their energy use.  

Do I apply to be a Seasonal Customer?

All of our residential rates can also be classified as a seasonal rate.  A seasonal residential customer shall be defined as one who uses electric energy seven months or less during each year.  A seasonal customer’s meter is read and billed three times annually.  Each billing will consist of the customer charge, plus the energy charge, with the minimum being the customer charge.  

Controlled Space Heating (RW-2)

-        The controlled space heating rate is designed for customers who wish to have their electric space heater(s) operated from a separate electric meter.  Energy used on the separate meter is billed at a reduced rate per kWh from NWE.  NWE will interrupt the electric heating controlled from the separate meter for twelve hours each weekday.

Conditions for controlled Space Heating service

-    Electric heaters controlled shall be no more than 40 kW total capacity.

 -        Customer is responsible for all rewiring and other related costs for the purpose of meter installation per NWE specifications.

-     This is a dual fuel rate.  There must be another non-electric source of fuel available for heating during periods of interruption.  NWE shall not be liable for any loss or damages caused by or resulting from any interruption of service

-     Customers will not be allowed to receive the Controlled Heating rate and the Time-Of-Use electric rate at the same time.

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