Northwestern Wisconsin electric companyCOVID – 19 UPDATES
In response to the COVID-19 outbreak NWE has been making changes to its operations and customer service options to protect customers and employees and insure the delivery of electric service to homes and businesses. To date, the following changes have been made. Office Closures NWE has closed its Grantsburg and Frederic office to walk-in traffic. Our offices will remain open during normal business hours to take calls from customers as well as respond to emails from customers. If you would like to pay your electric bill, please use of the options below:
Electric Operations NWE has taken measures to minimize our operations staff exposure to both the public and each other. NWE also has agreements with other utilities to assist in operations if necessary. NWE will continue to maintain and operate the transmission and distribution electric system in Burnett and Polk County on a daily basis as usual. Unforeseen electric outages will be taken care of as they have always been, in a safe and efficient manner. Customer Billing Assistance NWE realizes many of their customer’s situations are changing rapidly. If you have questions or concerns regarding your electric bills, NWE wants to hear from you. Please do not hesitate to contact NWE at 800-261-1200 or email us at info@nweco.com. At NWE we are proud to have served you for 100 years. We want you to know that we are diligent in our service to this community and will work alongside you and your families to get through this immediate crisis. We also look forward to serving your energy needs for the next 100 years. |
View and Pay Your Bill Online Phone Payments Only 877-885-7968
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Northwestern Wisconsin Electric Company
104 South Pine St, PO Box 9, Grantsburg, WI 54840
715-463-5371
1-800-261-1200
104 South Pine St, PO Box 9, Grantsburg, WI 54840
715-463-5371
1-800-261-1200