NOTICE: 
We have been notified by PSN (Payment Service Network), our payment processing company, that as of 1/1/2023 the transaction fee for IVR payments (phone payments) will increase from $4.40 per transaction to $5.35 per transaction.  To avoid this extra charge, we encourage you to establish other means of payment such as automatic withdrawal, online or mobile app payments through your personal profile. 



Office Hours:
Monday thru Friday 8am – 4:30pm
We are located at 104 S. Pine Street, Grantsburg WI 54840
Mailing Address: Northwestern Wisconsin Electric Company
                            PO Box 9
                            Grantsburg, WI 54840
 
PAYING YOUR BILL IS EASY USING ONE OF THE OPTIONS BELOW:
  1. GO PAPERLESS – IT’S EASY!  Sign up through your online account or call 715-463-5371 for assistance or CLICK HERE FOR FORM.                        
  2. Credit Card By Phone – Simply call 877-885-7968 to pay your bill.  You will need your NWE account number and a valid credit card, Debit Card or E-Check.  There is a fee that applies to each payment.
  3. Automatic Withdrawal – This is a worry-free way to have your monthly electric bill automatically withdrawn from your checking or savings account.  There is no extra charge for this service.    CLICK HERE FOR FORM
  4. Online – Click on the icon below and register for an NWE on-line account.  You will need your NWE account # and your NWE meter #.  Customers can view and pay their electric bill using this tool.  There is a fee that applies to each payment.
  5. Mobile App- available on your mobile device by searching for Northwestern WI Electric Co. in your mobile app store.  After installing the app, log in with your existing online NWE credentials or create your account.  Customers can view and pay their electric bill using this tool.  There is a fee that applies to each payment.
  6. Dropbox – NWE has a payment drop box located at the Grantsburg office.  Please attach the return portion of your monthly statement with payment.

View and Pay Your Bill Online 

Phone Payments Only  877-885-7968
Having trouble making ends meet?  Here are some organizations that are available to help. 
NOTE: Some income requirements may apply. 

West Cap. - Energy Assistance (POLK & BURNETT)  715-265-4271

PROGRAMS FOR VETERANS:                                                                                     
​Heat for Heroes  1-800-891-9276 www.heat4heroes.org  
Disabled Veterans National Foundation  www.donf.org / for eligible veterans
USA Cares – Emergency Assistance  www.usacares.org for post 9/11 service member, veterans and their families.
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Customer Billing Assistance
If you have questions or concerns regarding your electric bills, NWE wants to hear from you.  Please do not hesitate to contact NWE at 800-261-1200 or email us at info@nweco.com.  Any new service/service transfers and all new construction, you MUST must contact our office directly during business hours at 800-261-1200.
 
At NWE we are proud to have served you for 100 years.  We want you to know that we are diligent in our service to the communities we serve.   We look forward to serving your energy needs for the next 100 years.
BEFORE YOU DIG  - CLICK HERE!
Northwestern Wisconsin Electric Company
104 South Pine St, PO Box 9, Grantsburg, WI 54840
715-463-5371
1-800-261-1200