extended services
Since 1920 Northwestern Wisconsin Electric Company has offered quality electric service that you deserve with the reliability you expect. Throughout the years, your definition of service has changed from having electricity for lights a few hours a day to providing electricity for all types of lifestyles. NWE offers services in addition to our standard electric rates to accommodate your specific needs.
At NWE, we realize there is more to providing service than making sure the light comes on when you flick the switch. NWE’s extended services offer customers extra value for the same energy dollar.
For further information or assistance on extended service programs please contact us at our corporate office in Grantsburg.
At NWE, we realize there is more to providing service than making sure the light comes on when you flick the switch. NWE’s extended services offer customers extra value for the same energy dollar.
For further information or assistance on extended service programs please contact us at our corporate office in Grantsburg.
budget billing
Because higher than average electric bills are associated with cold or hot weather that we experience each year, NWE offers a budget payment option. With NWE’s budget plan you can spread your year’s electric payments evenly throughout all 12 months. This makes budgeting easier because you know exactly what each month’s electric payment will be, no matter what the season.
electronic payment plan
With NWE’s Electronic Payment Plan your monthly electric costs can be automatically deducted from your checking or savings account, regardless of
where you do your banking.
The electronic payment plan can:
where you do your banking.
The electronic payment plan can:
- Save time because there's fewer checks to write each month.
- Help meet your financial commitment in a timely manner even if you're away from home.
- Omit problems with lost or misplaced bills.
- Help maintain good credit.
Credit Card Phone Pay Option
As a service to our customers we have recently added a phone payment option. Just call 1-877-885-7968 to make a payment. You will need your NWE account number and the mailing zip code listed on your statement. Follow the prompts. Please be aware there is a convenience fee for any one payment, maximum of $500 per transaction, for payments made on-line and we accept Visa, MasterCard, Discover, and E-Checks
Online Payment Option
We also have an on-line option where you can set up an account to make payments, view past statement history, and notify our office of other changes such as updating a phone number or mailing address. To set up your account go to WWW.NWECO.COM scroll down and click on “View And Pay Your Bill Online”. This will direct you to our registration screen – you will need BOTH your account number, located at the top of your statement and your meter number which can be found near the bottom lower left-hand side of your statement. Follow the prompts to create your account. To make payments once your account is set up select “Pay Now” from the home screen and complete your payment. Please be aware there is a convenience fee for any one payment, maximum of $500 per transaction, for payments made on-line and we accept Visa, MasterCard, Discover, and E-Checks.
yard lighting
NWE will furnish, serve and maintain an LED light fixture mounted on a NWE pole or your meter pole. These lights operate such that they are on from dusk to dawn only. NWE does bill for extension of service to the location of the light fixture. There is a monthly service charge for NWE to maintain these fixtures and the energy is billed at a reduced rate.
Trees & Electric lines
Sometimes trees grow into power lines or their size and location could cause a threat to power lines. If it appears that these trees must be cut, call NWE. We will help by making sure that your tree removal can be done safely without endangering anyone or interfering with your electric service.
If you’re planting new trees near power lines, call NWE for advice on choosing the proper type of tree and location to maintain proper distances from both overhead and underground power-lines.
If you’re planting new trees near power lines, call NWE for advice on choosing the proper type of tree and location to maintain proper distances from both overhead and underground power-lines.
life sustaining services
If any member of your household is on life support equipment that relies on electricity, please complete the form to be added to our special circumstances list. In the event of a power outage, you can be placed on a high priority list for restoration of electrical service by calling NWE and letting us know you are on life sustaining equipment. We
urge you to make arrangements for auxiliary power if you use life-sustaining equipment because some electrical power interruptions are unavoidable.
urge you to make arrangements for auxiliary power if you use life-sustaining equipment because some electrical power interruptions are unavoidable.
Diggers hotline
When starting building, landscaping or gardening projects, ALWAYS call Diggers Hotline before you dig.
If there are underground electric lines in the area we will locate and mark them within three working days prior to the start of your project.
Remember safety first so before you dig call Diggers Hotline at 1-800-242-8511
If there are underground electric lines in the area we will locate and mark them within three working days prior to the start of your project.
Remember safety first so before you dig call Diggers Hotline at 1-800-242-8511
Energy Management Programs
Northwestern Wisconsin Electric is a participating electric utility in the Statewide Focus on Energy Program. This means that all NWE customers qualitfy for the energy efficiency and renewable energy programs offered by Focus on Engergy. If you are starting a new project or just buying new equipment and have questions about programs offerings, you can contact Focus on Energy directly at 800-762-7707.